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Getting Started
Aircraft Management
Maintenance
Squawk Reporting
Compliance
Team Management
Troubleshooting
FAQ
Quick Reference
Frequently Asked Questions
Find quick answers to the most common questions about PilotSync aircraft maintenance management.
General & Getting Started
What is PilotSync and who is it for?
Do I need special software or hardware to use PilotSync?
Is my data safe and backed up?
Can I import my existing maintenance records?
Aircraft Management
How accurate does my aircraft total time need to be?
What if my Hobbs meter was replaced or reset?
Can I manage multiple aircraft with one account?
What's the difference between aircraft visibility settings?
Maintenance & Compliance
Is PilotSync FAA compliant for maintenance records?
How does the dual-interval AD tracking work?
What happens if I miss an AD compliance deadline?
Can PilotSync automatically determine which ADs apply to my aircraft?
How do I set up recurring maintenance tasks?
Team & Permissions
What's the difference between roles and access levels?
How many team members can I invite?
Can I give someone temporary access to my aircraft?
What happens if I remove someone's access?
Billing & Plans
What's included in the free plan?
When do I need to upgrade my plan?
Can I change my plan anytime?
Do you offer discounts for flight schools or large fleets?
Technical Issues
Why can't I see my aircraft on the mobile app?
The app is running slowly. What can I do?
I'm not receiving email notifications. How do I fix this?
Can I use PilotSync offline?
Still Need Help?
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